Touchstone Mala Design provides free shipping for all orders within Canada. Orders can take approximately 1-7 business days. Please review your tracking number with Canada Post to follow the journey of your package.
A shipping rate of $15 will apply to all orders.
Orders can take approximately 7-15 business days. Please review your tracking number with Canada Post/FedEx to follow the journey of your package.
Please contact firstname.lastname@example.org directly for any shipping requests outside of Canada or the United States.
Touchstone Mala Design will not refund shipping charges if your parcel does not arrive on time. These times are approximations provided by Canada Post so Touchstone Mala is not responsible for items arriving after the suggested time frame.
The risk of loss for all merchandise ordered on this website passes to you the buyer, when the merchandise is delivered to our shipping carrier. Touchstone Mala is not responsible for items that are not delivered or items that are delivered late.
Custom orders are hand-made on a case-by-case basis so an additional 1-2 weeks will be added to regular shipping times to allow for specific mala design and creation.
* Please note: If there is a statutory holiday during the time your order is shipping, there may be a delay in receiving your purchase.
Contact Any questions or comments regarding Touchstone Mala Design policies can be directed to email@example.com.